Habit Stamp Book Support

Contact

For bug reports, questions about purchases, or feedback and requests, please email:
eggappsupport@icloud.com

When reporting a problem, it helps to include your device (e.g. iPhone 15), iOS version, app version, and what happened. You can find the app version in the Settings tab → About.

FAQ

Q. My “Remove Ads” or “Theme Pack” purchase isn’t applied. How do I get it back after changing devices or reinstalling?
A. Tap “Restore Purchases” in the Settings tab (under Ads), or at the bottom of the Themes screen. You need to be signed in with the same Apple Account you used to buy. You won’t be charged again.

Q. What is “Try it free” on the Themes screen?
A. While you’re trying on locked stamp colors, marks, papers, or sounds, you can watch a short ad to the end to use what you’re trying on for the rest of the day. When the date changes, your look goes back to how it was. To keep them permanently, get the Theme Pack (a one-time purchase).

Q. How do I earn theme rewards?
A. When the number of days you finished all your tasks reaches 7, 14, 21, and 28 in total, you get one theme item each time. The days don’t need to be in a row, and rewards are yours to keep.

Q. Can I move my records to a new iPhone?
A. If you set up your new iPhone from a backup of your old one (iCloud backup or a computer backup), your records come along. App-level data transfer and iCloud sync are planned for a future update.

Q. I don’t get reminder notifications.
A. Check that notifications are allowed in iPhone Settings → Notifications → Habit Stamp. By design, no reminder is sent on days when all your tasks are already done.

Q. How do I add a widget?
A. Touch and hold an empty area of the Home Screen → Edit → Add Widget → Habit Stamp Book. For the Lock Screen, touch and hold the Lock Screen → Customize. The medium and large widgets, and the rectangular Lock Screen widget, let you stamp tasks with a tap.

Q. I don’t hear the stamp sound.
A. Sounds follow your iPhone’s silent mode. Also check that “Sound” is turned on in the app’s settings.

Q. I’d like a refund.
A. Payments and refunds for in-app purchases are handled by Apple. Please request one from Apple’s “Report a Problem” page.
https://reportaproblem.apple.com/

Privacy Policy

See the Privacy Policy for how user information is handled.